Episode 34

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Published on:

14th Aug 2026

Expanding Interoperability Beyond Acute Care: with Raintree Systems

Physical therapy is often grouped into the broader healthcare conversation, but delivering therapy is fundamentally different from delivering primary or acute care. So why has the industry spent so long trying to fit it into technology that wasn't built for it?

In this episode of Kno2fy, co-hosts Therasa Bell and Whitney Cole are joined by Carrie Myers, VP of Enterprise Transformation at Raintree Systems, for a conversation about the unique realities of therapy and rehabilitation. Together, they explore why therapists have historically been left behind by healthcare technology, how disconnected systems create unnecessary work for clinicians, and why interoperability should be measured by better patient care, not simply by the movement of data. From reducing administrative burden to creating more connected patient experiences, this discussion highlights why understanding therapy is essential to building a healthcare system that truly works for everyone.

Timestamps

00:37 - Introduction to Raintree & Carrie Myers

04:11 - Therapy vs Primary Care

06:05 - Healthcare Beyond Hospitals & Physicians

09:38 - How Health Tech Left Therapy Behind

10:01 - The Digital Divide Created by Meaningful Use

13:50 - The Real Cost of Disconnected Information

15:15 - Therapist Burnout & Administrative Burden

19:25 - What Changes when Therapy is Connected

24:36 - What Providers Shouldn't have to Understand

26:14 - Improving Care

Hosted by: Therasa Bell and Whitney Cole

Produced by: Jess Garman

A Kno2 Podcast

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About the Podcast

Kno2fy
Connect. Listen. Transform.
Healthcare isn't lacking in big ideas or innovation, but the real story lives in the gap between what’s promised and what actually works.

Welcome to Kno2fy. Join Kno2’s Therasa Bell and Whitney Cole as they bring together the voices shaping healthcare. From industry leaders and policymakers to the people doing the real work behind the scenes. Each episode will dive into the challenges, innovations, and uncomfortable truths that sit at the intersection of today’s problems and tomorrow’s care.

About your host

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Jess Garman